Frequently asked questions
Short answers to what customers ask us most.
Is Tolidex an online shop?
No. Tolidex is a manufacturer brand. There is no cart or online payment on this site; we work through negotiation and a contract.
Are machines in stock?
Nothing is sold from stock. Every machine is built after the specification is agreed and a contract is signed.
What currency are prices in?
Prices are shown in US dollars. The final price and terms are settled in the negotiation and the contract.
Why do some machines show no price?
The price of some machines depends on the required specification. In that case you can request a quote.
How do I request a quote?
Use the Request a Quote button on the machine page, or contact us on WhatsApp where available.
How do I know which machine suits my product?
Tell us your product, packaging and daily volume, and we will guide you to a suitable option.